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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Sager

Denise Sager

December 10, 2025

5  out of  5
rating by Denise Sager
"Lashea helped with a claim"
We responded:
"Thank you, LaShea, for your outstanding support in assisting our policyholder with their claim yesterday. Your dedication and care make a real difference. Thank you, Denise, for trusting us with your insurance needs. We're here to support you every step of the way! Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou "
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Aubrey Neri

December 6, 2025

5  out of  5
rating by Aubrey Neri
"Pam and her team are wonderful people. They take care of their clients, whether it is a big tragedy or a small simple change. They are there for everyone out of the goodness of their hearts. I appreciate everything Pam, LaShea, Lauren, Heidi, and Ashley have done for me. They are all kind, attentive, and hard working people. There are no negative things about the office. They work in synchrony with one another, and help each other out where it is needed. They are always ready to help, whether it is a new client, and existing one, or one that is returning. If you're looking for an Arizona State Farm- look no further. You found the best one in the state. Edit on 12-6-2025: This is still the best insurance office! They're fantastic and so welcoming. They make everything easy too."
We responded:
"Thank you, Aubrey, for your 5-star review. It was so good to see you a few days ago. So proud of you and your accomplishments. We appreciate you trusting us with your insurance needs. We appreciate you! Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of Jessie Essenburg

Jessie Essenburg

December 2, 2025

5  out of  5
rating by Jessie Essenburg
"Allison Seckman is the absolute best! She genuinely cares about your circumstances and treats you like family. Not only does she patiently answer all of your questions, but she'll proactively provide you with additional information and options to ensure you remain on track with your coverage needs. Top-notch service!"
We responded:
"Hello Jessie. Thank you for the 5-star review of Alli's customer service. She is very knowledgeable, and we are so happy to have her on our team. We appreciate you trusting us with your insurance needs. Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of Dominic Candeloro

Dominic Candeloro

December 2, 2025

5  out of  5
rating by Dominic Candeloro
"Fantastic experience and a clear expert on auto, home, and life insurance in Gilbert!"
We responded:
"Hello Dominic. It was great speaking with you this afternoon. Thank you for the 5-star review. I appreciate you! Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of Bob Flecken

Bob Flecken

December 2, 2025

5  out of  5
rating by Bob Flecken
"Pam and her team are ultimate professionals providing affordable and reliable insurance for businesses and homes. I highly recommend Pam and her team for anyone shopping for insurance."
We responded:
"Hello Bob. Thank you for your 5-star review and your trust in Pam Johnson Insurance agency. We appreciate you and look forward to our continued relationship! #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of D Mac

D Mac

November 25, 2025

5  out of  5
rating by D Mac
"I was having issues with Progressive, I called and spoke with Ally, she nailed it!! Incredibly simple process, way cheaper than I assumed and with better coverage too!! Highly recommend this team. That kick ass!!"
We responded:
"Hello D Mac! Thank you for giving us a try and liking the service you received. Ally is AWESOME and the entire team is here to serve you! We are cheaper and better than FLO and you have a LOCAL agent! YAY! Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of Erik Crown

Erik Crown

November 22, 2025

5  out of  5
rating by Erik Crown
"Dolores is excellent"
We responded:
"Hello Eric. Thank you for recently joining the Pam Johnson Insurance Agency. We are pleased to be a part of your insurance portfolio. I am also pleased to have Dolores on my team. She is awesome! Thank you for recognizing Dolores and call on us anytime. Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of Toni Songer

Toni Songer

November 21, 2025

5  out of  5
rating by Toni Songer
"Dolores was so helpful and professional!! Happy to work with her on my auto and renters policy in the future. Thank you, Toni S"
We responded:
"Hello Toni. Thank you for the five-star review. We look forward to continuing to help you with your insurance needs. Dolores is very happy to assist you as is the rest of our team. Thank you. Pam #policytopurpose #GilbertAZ #StateFarmAZ #Gilbertinsurance #yourlifecovered #PJIAThankyou"
Profile photo of Karen Dean

Karen Dean

November 18, 2025

5  out of  5
rating by Karen Dean
"Called for pricing and Delores H. was very helpful. She saved me several hundred dollars with bundling Auto and Home Insurance. Thanks again State Farm."
We responded:
"Hello Karen. Welcome to Pam Johnson Insurance Agency and State Farm. Thank you for recognizing Dolores. She is awesome and so caring in helping our policyholders. It is or pleasure to serve you!! Pam #PJIAGrateful #PJIAThankful #StateFarmAZ"
Profile photo of Jay Ellett

Jay Ellett

November 17, 2025

5  out of  5
rating by Jay Ellett
"Learned so much from Pam about Medicare options. Thanks."
We responded:
"Hello Jay. Thank you for taking the time to learn Medicare and for being a valued member of your State Farm community! Pam #pamjohnson #StateFarmAZ #policytopurpose #QueenMedicare"
Profile photo of Mary

Mary

November 14, 2025

5  out of  5
rating by Mary
"Thank you Dolores for your outstanding work providing a quote on our home & auto on such short notice! Our previous Broker raised our rates on our home & auto claiming that the rate increases were "across the board" so Dolores quoted us comprobable policies with even more coverage.  Dolores was extremely pleasant & professional to work with and landed up saving us around  $800. The same week we switched to State Farm with Pam Johnson Insurance Agency!"
We responded:
"Hello Mary. Thank you so much for your kind words and for choosing State Farm with Pam Johnson Insurance Agency! We're thrilled that Dolores was able to provide you with exceptional service on such short notice and deliver comparable policies with even better coverage, all while saving you around $800. Your satisfaction is our top priority, and we look forward to continuing to serve your home and auto insurance needs. Welcome to the State Farm family! Pam #PJIAGrateful #pamjohnson #GilbertAZ #StateFarmAZ #ProtectwithPam #YourLifeCovered #policytopurpose"
Profile photo of Damaris Oliphant

Damaris Oliphant

November 7, 2025

5  out of  5
rating by Damaris Oliphant
"I love this company. They are patient they explain everything efficiently and very honest. I had Rental insurance from them for a amazing price Now I am doing car insurance for them and they have the best quotes in town. Nine out of 10 I would recommend."
We responded:
"Hello Damaris and WELCOME to Pam Johnson Insurance and State Farm! It is our pleasure to serve you with your insurance needs. Please let us know if you need anything! Thank you! pam #PJIAGrateful #GilbertAuto #YourGilbertAgent #GilbertProud"
Profile photo of Teena Grove

Teena Grove

October 23, 2025

5  out of  5
rating by Teena Grove
"Great customer service and price on our auto policy"
We responded:
"HI Teena. Thank you for the 5 star review. We appreciate your trust in us and letting us serve you. Gratefully Pam #GilbertAuto #YourGilbertAgent #GilbertProud"
Profile photo of Nick Dewolf

Nick Dewolf

October 16, 2025

5  out of  5
rating by Nick Dewolf
"I just switched to State Farm specifically Pam Johnson branch underneath their new agent Alison. I was able to cut my homeowners and auto insurance literally in half with higher coverages. My experience was so refreshing to feel like I have an agent who cares. I’ve been on my own insurance for 25 years and I’ve never had a better rep than Alison. Hands-down, best insurance experience I’ve ever had."
We responded:
"Hello Nick. I am so happy to hear of your experience with the Pam Johnson Insurance Agency dba State Farm. Alli is a wonderful addition to our agency. Welcome and we appreciate you! pam #YourLifeCovered #PolicytoPurpose #PJIAGrateful"
Profile photo of Daniel Sher

Daniel Sher

October 9, 2025

5  out of  5
rating by Daniel Sher
"Lashea was an absolute gem. Thank you for bringing greatness to our phone call today! 🙌🏼"
We responded:
"Hello Daniel. Thank you for the 5 star review for LaShea. She is so knowledgeable, and I am so grateful to have her work side by side with me for the last 23 years! We appreciate you! Pam #YourLifeCovered #PolicytoPurpose #PJIAGrateful"
Profile photo of Heather Fetter

Heather Fetter

September 27, 2025

5  out of  5
rating by Heather Fetter
"My insurance go to for so many types of policies Pam's team is the best!"
We responded:
"Thank you, Heather. We are so happy to serve you and Court and also call you friends. Thank you for the love for my team as well. I couldn't do it without them! I appreciate you both! Pam #ProtectwithPam #YourLifeCovered #PolicytoPurpose #PJIAGrateful"
Profile photo of Mary Elisabeth

Mary Elisabeth

September 20, 2025

5  out of  5
rating by Mary Elisabeth
"We love Allison and have worked with her on our insurance for years so when she moved to State Farm it was a no brainer for us to switch. I really like her low pressure way, simply gives you a quote to see if she can compete. No pressure if it doesn’t make sense for your family. Fortunately for us, Alison helped us save ~$1.5K/year across all our policies with the switch to State Farm. Her knowledge of the claim process is a big asset. The peace of mind when you have an agent you trust is priceless! Highly recommend you give her a shot at your business."
We responded:
"Hello Mary Elisabeth. Thank you for your 5-star review and trusting Alli to provide quotes with State Farm. Alli is a delight to have on our team! WELCOME to our agency. It is our pleasure to serve you. Pam #ProtectwithPam #YourLifeCovered #PolicytoPurpose #PJIAGrateful"
Profile photo of Sonciare Bozeman

Sonciare Bozeman

September 5, 2025

5  out of  5
rating by Sonciare Bozeman
"WOW!! Where can you get expert, professional, fast, and caring service these days? I’ll tell you where - with LaShea and team at Pam Johnson’s State Farm. My family has been doing business with Pam and LaShea for nearly 30 years and now they are serving my kids. No nonsense quotes and they back up their word to be there if ever needed. This is the real deal for honest and dependable help to cover your hard earned investments. Thanks yet again for your help, The Bozemans"
We responded:
"Hello Soni!! So good to hear from you! Thank you for the 5-star review and the shoutout for LaShea. She's amazing as you know! Soni - we have been together a long time, and it is such a pleasure to see my policyholders' children grow into their own and allow us to continue the insurance LOVE! Be well Soni and the Bozeman family and THANK YOU for the wonderful years of togetherness. Pam #ProtectwithPam #YourLifeCovered #PolicytoPurpose #PJIAGrateful"
Profile photo of Aaron Arnold

Aaron Arnold

August 30, 2025

5  out of  5
rating by Aaron Arnold
"I want to thank my sister LaShea for helping me with my life insurance and auto insurance needs."
We responded:
"Hey Aaron. Yes, your sister has your back. We are so happy to help you and your family! Be well my friend! Pam #Agencyfamily #thankful #ThankYOU"
Profile photo of Sandra Arnold

Sandra Arnold

August 30, 2025

5  out of  5
rating by Sandra Arnold
"This agency is friendly and knowledgeable. I am happy with the service. My daughter LaShea is a great agent."
We responded:
"Hi Sandra. Thank you for your 5 star review. LaShea is great and I appreciate her 18 years with my agency and 27 years with State Farm. Experience counts! Thank you. Pam #YourGilbertAgent #HereforYOU"
Profile photo of Cesar E. Sanchez

Cesar E. Sanchez

August 20, 2025

5  out of  5
rating by Cesar E. Sanchez
"Thanks Pam and Lashea For all many years to hepl me this years Your guys are 10 starts"
We responded:
"Hello Cesar. Thank you for your 5 star review my friend. We appreciate you so much as you have been with us from the beginning! 25 years!!!!! Thank you Cesar. We love your silly self! Pam and team. #pamjohnson #GilbertAZ #Gilbertinsurance #StateFarm #StateFarmAZ #ProtectwithPam #Insureyourlegacy #yourlifecovered #policytopurpose"
Profile photo of William Ernster

William Ernster

August 14, 2025

5  out of  5
rating by William Ernster
"Pam and her team are incredibly helpful and make the process of understanding insurance so much easier. It’s something I’ve always stressed about, but no longer do, knowing they have my best interest as their priority. Highly recommend this team!"
We responded:
"Hello Will. Thank you for your 5 star review. We appreciate you so much! Thank you for allowing us to advise you on insurance and you advise us on strength training. Keep striving! Pam and LaShea #GilbertAZ #Gilbertinsurance #StateFarm #StateFarmAZ #ProtectwithPam #Insureyourlegacy #yourlifecovered #policytopurpose"
Profile photo of Beverly Parmley

Beverly Parmley

August 13, 2025

5  out of  5
rating by Beverly Parmley
"Pam Johnson and her team have provided our insurance for Homeowners, Auto, Life and supplemental insurance for more than 20 years. The team is exceptional and my husband and I have been very fortunate to have them for all our insurance needs. Thank you all! You are amazing!"
We responded:
"8/24/2025. Bev - thank you for your review and your business all these years. We are celebrating 25 years on 9/1/2025 and I think you have been with us for almost all of these years. Please celebrate with us on SATURDAY September 6, 2025 at the agency parking lot from 10am to 1pm. Food and celebration await! Thank you!!!! Pam and team. Bev - Thank you! It has been our pleasure to serve you and Tim all these years. We so appreciate your friendship and business. pam"
Profile photo of Jialin Huang

Jialin Huang

August 4, 2025

5  out of  5
rating by Jialin Huang
"LaShea was very nice and helped me with a new policy great place"
We responded:
"Hello Jialin. WELCOME! We are happy to have you join our State Farm family. We are here for you when you need us. Pam and team. #GilbertAZ #Gilbertinsurance #StateFarm #StateFarmAZ #ProtectwithPam #Insureyourlegacy #yourlifecovered #policytopurpose"
Profile photo of Kay Telander

Kay Telander

July 11, 2025

5  out of  5
rating by Kay Telander
"This agency is here for the people! They are informative, helpful and gives us the best rates."
We responded:
"Hi Kay! Thrilled we could help. Thanks for trusting us—we’re proud to be your GOOD NEIGHBOR! #pamjohnson #GilbertAZ #Gilbertinsurance #StateFarm #StateFarmAZ #ProtectwithPam #Insureyourlegacy #yourlifecovered #policytopurpose "