State Farm® Insurance Agent Pam Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dave Meyer
November 7, 2024
1
out of
5
rating by Dave Meyer
"Leaving a review is the only way the office responds. I can leave messages and no one calls. I get a text response to say they got my call and no one calls. They need more or better staff. I removed the last negative review after Pam called to apologize for her staff. I don't understand how others get through and serviced."
We responded:
"Hi Dave. Thank you for your review. I am glad we were able to discuss your general question about your 20-year-old roof. I apologize we did not call you back right away. At this time, I am short-staffed and working diligently to hire team members. Once they are hired, they must pass all the licensing tests and be properly trained. It does take time to have experienced and competent team members. I thank you for your feedback and if I can serve you in the future, it would be my pleasure. Best. Pam #PJIAGrateful #PJIAThankYou"
Hema Gopi
November 7, 2024
5
out of
5
rating by Hema Gopi
"I had policies all over the place, Pam's office helped me get deep insights into my auto, home and life options, helped to up my financial game by saving a ton of money for me..Ms.LaShae was awesome, she went above and beyond in explaining all the nuances. Thank you State Farm 😀"
We responded:
"Hello Hema. Thank you for recognizing LaShea and the great work she does with our policyholders every day. We sincerely appreciate your business and feedback. Thank you!! pam #PJIAGrateful #PJIAThankYOU"
Ryan Knaggs
November 7, 2024
5
out of
5
rating by Ryan Knaggs
"I love the personal attention and detail that I get from Pam Johnson and her staff. They make it very easy to provide You with the best personal experience for covering your vehicles and your house with the right coverage. They do this by asking you questions so they can tailor your insurance is upon your needs. I love this kind of service. You’re not treated like a number like other insurance companies. Do you treated as a human being."
We responded:
"Hi Ryan. Thank you for your 5 star review and WELCOME! It is our pleasure to serve you. We look forward to a long relationship! Pam #PJIAGrateful"
Mike Hines
November 6, 2024
5
out of
5
rating by Mike Hines
"Pam and her staff have provided us the best service ever provided by an agent. Absolutely the best. I highly, highly recommend."
We responded:
"Hello Mike. We so appreciate your 5-star review and love serving you and your family and hope to do it for many years to come. With gratitude and thanks. Pam #PJIAGrateful"
Greg Richard
October 29, 2024
5
out of
5
rating by Greg Richard
"We have been insured with Pam Johnson’s office for almost 20 years. We have had the best experience working with Pam and her staff. We get the greatest service anyone could ask for. They are very professional. Hope we have 20 more years with them. Thanks for all you do. Greg"
We responded:
"Hello Greg! It has been such a pleasure to insure you and your family all these years. It has been a blessing to be in your life and to watch your career and eventual retirement and to see the kids grow up. Thank you for the opportunity and I look forward to many more years of friendship and service! Pam "
A Gl
October 27, 2024
5
out of
5
rating by A Gl
"Lyz was extremely knowledgeable and very nice will definitely recommend people too her for insurance!!!"
We responded:
"Hello! Thank you for taking the time to provide a 5-star review for Lyz and our agency. We strive to provide top notch service and knowledge! Best. Pam #PJIAThankYou"
Rowena Heraty
October 24, 2024
5
out of
5
rating by Rowena Heraty
"Always a great experience at Pam Johnson’s State Farm office. Pam and her staff are knowledgeable, friendly and always get the job done."
We responded:
"Hello Row. We thank you so much for putting your trust in us and allowing us to serve you. I appreciate our long-time friendship, and you know we are here for you! Pam #PJIAGrateful"
Christian A.
October 23, 2024
5
out of
5
rating by Christian A.
"Great service and very personable."
We responded:
"Hello Christian. Thank you for your 5 star review. We appreciate you taking the time to write a review for our agency. We are here to serve you! Pam #PJIAThankyou"
Mary Cooke
October 17, 2024
5
out of
5
rating by Mary Cooke
"We have been auto and homeowner policy holders for 9 years with Pam and her amazing staff. Pam is extremely knowledgeable so when we retired and started looking at our options for Medicare supplements, we were totally confused and reached out to Pam for guidance. Pam spent hours going over ALL our options, explaining them in detail, making sure we understood the differences. No pressure just excellent information. Ultimately we chose a State Farm supplement and very glad we did. Pam and her staff go above and beyond....patient, caring and always there when you need them. Response time is awesome ."
We responded:
"Hello Mary. It has been my pleasure to serve you and Joe. I appreciate you both and love meeting with you. I am so proud of the State Farm Medicare Supplement and the State Farm Health claims department. I am here for you as you know! See you in December!! Blessings. Pam #PJIAQueenMedicare #PJIAThankYou "
Robin Kline
October 17, 2024
5
out of
5
rating by Robin Kline
"Everyone in the office is friendly and efficient!"
We responded:
"Hello Robin. Thank you for taking the time to write a review of our agency. We sincerely appreciate your business! Pam. #PJIAGrateful #PJIAThankYou"
Christian Plumb
October 5, 2024
5
out of
5
rating by Christian Plumb
"Great service, friendly, and a place you can make jokes and laugh with the people that work there. I just recently moved to Arizona from Vegas and Lashea got me the best deal that saved me money and I felt she genuinely wanted what was best for me. I Also had conversations with Lyz and Pam(the owner). Had great introductions with both of them, Pam even came into Lashea’s office to personally introduce herself to me. In my personal experience this has been the best insurance agency i’ve came across and would recommend checking out."
We responded:
"Amy, thank you for your wonderful review! We're glad you felt welcomed and appreciated by our team. It's fantastic to know that Lashea was able to find you a great deal and that you enjoyed your interactions with our office. We strive to create a friendly and supportive environment for all our customers. If you need anything in the future, don't hesitate to reach out. - Pam Johnson - State Farm Insurance Agent, Gilbert, AZ"
Beverly Parmley
September 30, 2024
5
out of
5
rating by Beverly Parmley
"Pam Johnson and her team have provided our insurance for Homeowners, Auto, Life and supplemental insurance for more than 20 years. The team is exceptional and my husband and I have been very fortunate to have them for all our insurance needs. Thank you all! You are amazing"
We responded:
"Bev - Thank you! It has been our pleasure to serve you and Tim all these years. We so appreciate your friendship and business. pam"
Debra Hopkins
September 27, 2024
5
out of
5
rating by Debra Hopkins
"Thank you for your continual service and knowing that you really care. Your terrific! 💯"
We responded:
"Thank you, Deb, for your kind words and for being a loyal policyholder for the past 6 years! We greatly appreciate your trust and support. If there's anything else we can assist you with, please don't hesitate to let us know. Pam #GilbertGrateful #PJIAThankYOU"
Kimberly
September 27, 2024
5
out of
5
rating by Kimberly
"Pam’s team is absolutely the best. They’ve been very patient and understanding with me since the day I was hit by an uninsured motorist. The accident itself has taken a toll on my livelihood . Particularly, Liz, went above and beyond recently to correct an issue with my policy. They really keep my anxieties at ease when something comes up. Thank you team for everything you do! I enjoy being a customer of Pam’s team with State Farm."
We responded:
"Hello Kimberly. Thank you for your positive review and for choosing State Farm and my agency. We are sorry that you were involved in an uninsured motorist auto accident and the injuries you sustained. We are here to assist you as you need us. Thank you and be well! Pam #PJIAThankYOU"
Samuel Shih
September 27, 2024
5
out of
5
rating by Samuel Shih
"Had a smooth experience getting my auto insurance set up here. Bradley McGinnis was informative and communicative with everything which made the process smooth. Thanks for the help!"
We responded:
"Hello Sam. Thank you for your wonderful review! We are thrilled to have you as a new policyholder and are glad to hear that Bradley provided you with excellent service in setting up your insurance. We will make sure to pass along your kind words to him. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your support! Pam #PJIAThankYOU"
Robert DeMarco
September 27, 2024
5
out of
5
rating by Robert DeMarco
"Pam's staff are the best - they are very responsive, knowledgeable, and friendly. I would like to identify Lashea as a standout performer - she is a great communicator, very intelligent, and always handles every inquiry with class and a great attitude. She is a treasure! Thanks."
We responded:
"Hello Bob. Thank you for your glowing review and for being a long-time policyholder with us! We are delighted to hear that Lashea has been providing you with exceptional assistance. We will be sure to share your kind words with her. If there is anything else we can do for you, please don't hesitate to reach out. We truly appreciate your business! Pam #PJIAGrateful #PJIAThankYOU"
S Chumley
September 27, 2024
5
out of
5
rating by S Chumley
"We always get excellent service here! Pam, LaShea, and Liz are extremely helpful and knowledgable. Thank you!"
We responded:
"Hello my friend. Thank you for your amazing review! We are grateful to have you and your family as 20+ year insureds. It's so fun for me to see your sons becoming responsible and kind adults. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your continued business and kindness! Thank you!! Pam #PJIAGrateful #PJIAThankful"
Scott Anderson
September 26, 2024
5
out of
5
rating by Scott Anderson
"After having the same insurance for 10+ yrs it was time to get quotes from other companies. The agent I spoke with @ Pam Johnson’s office was a breath of fresh air, knowledgeable & friendly. I was looking for car insurance and State Farm saved me over 50% from my current insurance company. They also provided a savings on my home owners insurance. It was an easy decision to move my business and the only regret I have is why I didn’t do it sooner. I now recommend State Farm to anyone asking me who they should consider for their insurance needs."
We responded:
"Thank you, Scott, and WELCOME! We are so happy to have you join the Pam Johnson Ins Acy and State Farm! We are thrilled to hear that you had a positive experience with our insurance services. We strive to provide exceptional customer service and deliver tailored insurance solutions to meet our clients' needs. Your kind words are a testament to our commitment to excellence, and they motivate us to continue delivering the same level of service to all our clients. Thank you! Pam #GilbertAgent #GilbertGrateful "
vo ba
September 26, 2024
5
out of
5
rating by vo ba
"Pam and her staff are very knowledgeable, never rushing, and maintain the utmost professionalism. My family is new to the world of Trusts, and we were very happy to receive her guidance. The staff seemed always to be available and resolve our issues timely. I would highly recommend this office for any insurance needs. Von"
We responded:
"Hello Von ~ Thank you for your wonderful review as a long-time policyholder with my agency and State Farm. We greatly appreciate your loyalty and trust in our services. So grateful to assist you! Pam #GilbertGrateful #EastValleyAgent #PJIAThankYou"
Yibin Zhang
September 25, 2024
5
out of
5
rating by Yibin Zhang
"Brad is great, friendly and knowledgeable about insurance."
We responded:
"Thank you for your amazing 5-star review! We are thrilled to have you as a new insurance policyholder. We are committed to providing top-notch service and ensuring your satisfaction. If you need any assistance, please don't hesitate to reach out. Thank you again for choosing us! Thank you! Pam #GilbertThankYou #PJIAWelcome"
Stephanie McGinnis
September 25, 2024
5
out of
5
rating by Stephanie McGinnis
"I had heard about life insurance before but I was not really sure what it all entailed, I reached out to Pam’s office and Bradley was great, he was very friendly and knowledgeable, he answered all my questions. I never want to leave my kids with such a big burden so I now have a life policy and it’s great to have that piece of mind that if something was to happen to me my kids would be covered. Thank you Bradley."
We responded:
"Hello Stephanie. We are thrilled that you see the value of life insurance for your family. I cannot tell you how much I believe in life insurance, and I have seen it "save" families when it is present. Life insurance sits in the background quiet as a mouse until it is needed and then it comes to LIFE! Bradley is a believer too and knows of it's importance. We appreciate your 5 star review and trust in US! #blessings #PJIAThankYou"
Benjamin Davis
September 23, 2024
5
out of
5
rating by Benjamin Davis
"Everyone's situation is different, but we had a few glass claims on our insurance and then added a teenage driver. Our rates became unaffordable. We decided to shop around and then I met Brad. He helped my wife and I save $300 a month. So grateful for his great service and the time he shared with my wife and I."
We responded:
"Welcome Ben! I am so pleased that Brad was able to customize your insurance program for you and your family. It is our pleasure to serve you! Thank you and WELCOME to the Pam Johnson Ins Acy and State Farm! Pam #EastValleyAgent #GilbertThankYou"
Cristyna Chanthanakhone
September 17, 2024
5
out of
5
rating by Cristyna Chanthanakhone
"Pam, Lashea and thier team never disappoints when we are in need of anything at all. As long as we've been clients, Lashea has been amazing and have always been so quick to draw up any policy that is needed and makes sure we have a smooth transition from beginning to end. Thank you all for taking such great care of us when we need something."
We responded:
"Hello Cristyna. Thank you so much for recognizing LaShea and our agency. We sincerely appreciate your business. It is our pleasure to serve you. Thank you. pam #GilbertTHankYou #EastValleyAgent"
Giovanni St Jean
September 4, 2024
1
out of
5
rating by Giovanni St Jean
"I give Lashea at this agency 0 stars. I tried to verify coverage to help a mutual client verify she had full glass coverage for a free windshield replacement and she was very rude and decided to go running to call the client and convince her to cancel. Whenever I call Statefarm agencies they only require a policy number and vin number to verify Lashea here decided otherwise."
We responded:
"Hello Giovanni - Thank you for sharing your experience. We take feedback seriously and apologize if you felt the interaction did not meet your expectations. Our goal is always to assist with accurate information while protecting our customers’ privacy and adhering to company policies. I would like the opportunity to discuss this further and address any concerns you have. Please feel free to reach out to me directly at (480) 633-0324. Thank you. Pam #gilbertthankyou "
Daphine Willingham
September 3, 2024
5
out of
5
rating by Daphine Willingham
"Pam and her team are amazing resources for helping prepare for retirement and the cost of college! Thank you so much for your help."
We responded:
"Hello Daphine. Thank you for your kind words. It is our pleasure! Thank Pam. #gilbertgrateful #gilbertthankyou"