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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tameka Pete

March 14, 2023

2  out of  5 rating by Tameka Pete
"I have had the worst experience with this office which is a first being that I have been with State Farm for so many years. I recently moved here from another state and am having the worst experience. I was quoted one price in which was paid the first month, the next month, I had a lower price only to find out that my policy was automatic cancelled without my knowledge prior. I found out when I received refund checks regarding the 3 vehicles on my policy only to figure out State Farm had their dates wrong about one of my vehicles. I was told my policy would be reinstated but I had to pay a different amount. I’m so frustrated, at this point I’m waiting for a call stating I need to pay a different amount."

Buzz Zeller

January 14, 2023

5  out of  5 rating by Buzz Zeller
"Pam and her team at the office have been fantastic to work with since we arrived at our new home in AZ. Nothing short of amazing and I would give them 10 stars if I could. If you are in need of a great insurance team who will care for you like family…look no further than Pam Johnson State Farm."


January 13, 2023

5  out of  5 rating by R D
"Pam Johnson’s office handled my elderly parents insurance policies for the past seven years. As Power of Attorney, I found that Pam and her staff were nearly always approachable, responsive and solution driven to ensure the needs of my parents were met. After each of their passing, Pam personally extended genuine compassion and sensitivity during difficult times. It is extremely comforting to receive extraordinary customer service and I would highly recommend this Agency. R. Divine"

Nick Grogan

January 11, 2023

5  out of  5 rating by Nick Grogan
"A big thank you to Natasha for helping us with our renters insurance. I appreciate how professional she was and how quick she was able to get it done. Looking forward to using them in the future"

Erin Schmidt

December 30, 2022

5  out of  5 rating by Erin Schmidt
"I just moved to a new state, and I have been so nervous, and uneasy about changes to my insurance after 20 years with the same agency. Brandon was amazing!! I’ve never had an interaction with an insurance agent that left me feeling so secure and also excited about the choices I’ve made. I’m confident that I am taken care of. Brandon was to the point and made me feel as though my best interest was also his best interest. I’ll stick with State Farm for all of my insurance policies."

Drew Bailey

December 1, 2022

5  out of  5 rating by Drew Bailey
"Thank you Pam and Lashea for all your help over the years and as my family and I begin this new chapter in our lives. You have been there for every chapter and I cannot thank you enough. Happy Holidays!"

Angela Perrotta

November 17, 2022

5  out of  5 rating by Angela Perrotta
"My experience with Pam Johnson Insurance has been outstanding, particularly because of Bandon Allison. I was having an issue trying to get my policy switched from another agent to this office. It has been an issue for several months. Once I mentioned it to Brandon, he stayed on top of it and followed through, putting me in touch with the correct office, (and staying on the line with me) until it was completed, today!. I would be remise if I didn't mention Danielle Huffman, who Brandon put me in touch with, once she was aware of the problem, she found a workaround to make the change happen. I am so appreciative of having had the privilege to have had both of these individuals assist me today. It is rare now-a-days to work with people who take accountability, with kindness and understanding. Thank you Brandon and Danielle!!! Sincerely, Angela Perrotta"

Jayke Austin

October 31, 2022

5  out of  5 rating by Jayke Austin
"Super great agency. Brandon helped me a lot and walked me through my claims very easily. Great group of people to work with and very personable too"

L. hart

September 30, 2022

4  out of  5 rating by L. hart
"We have been with Pam Johnsons office for almost 18 yrs. ALWAYS Helpful. Quick to reply. Diligent with any/all issues. Love them. Will miss them all, as we are moving out of state."

Kylie Schueler

September 17, 2022

5  out of  5 rating by Kylie Schueler
"I have been a client with Pam for just over 2 years since my husband John started working in her office. She has helped educate me on financial literacy and has done a great job at making sure we are appropriately and well insured. We will be clients of hers for a long time and will always recommend her to others!"

Michael King

September 12, 2022

5  out of  5 rating by Michael King
"Just signed up with this office of State Farm and John has been friendly and helpful. I’ve had a long term relationship with a State Farm office in another state."

belphoebe muse

August 5, 2022

5  out of  5 rating by belphoebe muse
"Very helpful and knowledgeable."

Austad Momma

July 28, 2022

4  out of  5 rating by Austad Momma
"Everyone was kind and helpful"

Linda Maealiuaki

July 27, 2022

5  out of  5 rating by Linda Maealiuaki
"I've been with Pam Johnson for many many years she's a wonderful person, She is such a hard worker hard worker and all of her her employees work just as hard just hard to keep us safe and whenever we need her she's there it's there and so are her employees I can't say enough about Pam Johnson State Farm Insurance agency thank you Pam for being my insurance agent And a good friend that I can rely on. Sincerely yours Linda Maealiuaki"

Stephan Birdsong

July 26, 2022

5  out of  5 rating by Stephan Birdsong
"Always helpful and professional, and looking to help me save where I can. I appreciate the hard effort these people make for me."

Teena Grove

July 19, 2022

5  out of  5 rating by Teena Grove
"Great customer service and price on our auto policy"

Ryan Hale

July 11, 2022

5  out of  5 rating by Ryan Hale
"Pam has been my agent for years and I've always been very happy with her and her entire office's customer service."

Roger Lee

July 7, 2022

5  out of  5 rating by Roger Lee
"My policy review with John was very professional and helpful to assure me my home insured value was update and reelected a more accurate value for my home based on its specific features."

Bri Miccolis

June 16, 2022

5  out of  5 rating by Bri Miccolis
"We have been with Pam Johnson for several years. She has helped us several times. We have also worked with several other people in her office. Everyone is knowledgeable and friendly. I can send a email and that same day Pam or LaShea will get me what I need. I am thankful I know who I’m working with and feel like they know me. I’m not just a number, they actually know my name. I would highly recommend Pam Johnson’s office and everyone in it (Especially LaShea). Thanks for always being there to help us."

John Amico

June 2, 2022

5  out of  5 rating by John Amico
"Working with Brandon at Pam’s office has been a delight. He is knowledgeable, friendly, and efficient. I highly recommend working with this State Farm agency and especially Brandon."

Brenda Bergseid

May 27, 2022

5  out of  5 rating by Brenda Bergseid
"Awesome service! I wanted to say customer service, but I’m not a customer. Despite that, Natasha quickly returned my voicemail and answered all of my questions. It happened to be late Friday afternoon of Memorial Day Weekend. Who does that?"

Judy Sexton

May 20, 2022

5  out of  5 rating by Judy Sexton
"John is the most pleasant and sincere agent I have encountered during my life! He answered all my questions, was ever so patient with me, I just can’t say all of his great qualities in this post. I am a happy State Farm customer who will give my agents name to all my friends. And if I could check all boxes above I would!"

Liesl Behm

May 19, 2022

5  out of  5 rating by Liesl Behm
"Natasha Johnson is super helpful, explanatory, patient and an overall awesome team member for this office. I work at a State Farm in WA and whenever I hear of people needing insurance in AZ, I send them to Natasha at Pam’s office. I can’t recommend her service enough!!"

Dave Erickson

May 13, 2022

5  out of  5 rating by Dave Erickson
"The office staff took care of e everything pertaining to my claim on my Versa to get it repaired. They were polite and very responsive through out the process. I thank you all! 🙂"

Norma Hanson

May 12, 2022

5  out of  5 rating by Norma Hanson
"The Agents are very easy in explaining all my question. Polite and courteous...👍"